The Art of Standing Out

Several years ago, I interviewed with Google for a tech comm position. I got as far as a phone interview. Everyone told me that Google only hires...

Blank resume with sad person

Get experience with no experience

The question is almost a cliche: How do you get a job without experience and how do you get experience without a job? Well, for tech writers, the...

Clichés

I know, there’s nothing original about saying that writers shouldn’t use clichés. This post is therefore a cliché in itself. Still, I...

Comics for Communication

I recently spoke about technical communication to a group of students at the University of Melbourne. One of the students asked about books or other...

A Foolish Consistency

  Consistency is fundamental to tech comm, right? Don’t call it a dongle in one sentence and a dingle in another. But last week I found...