Save the Semicolon

A quick tip that I sometimes forget. Complicated ideas are often really hard to write concisely. When I try to compress an idea, I find that I start to lose accuracy, or add ambiguity. The thing that works best for me is to write it exactly how I’d explain it to someone, without worrying about [...]

Have you, as a writer, ever received feedback on a doc that didn’t give you what you need? As an editor or stakeholder, have you ever had to give feedback on a doc, but it didn’t work out as well as you’d hoped? I think sometimes the problem is that the person giving edits doesn’t [...]

The words “which” and “that” have a long and tangled history together. I’d guess that most native English-speakers don’t recognize a difference between the words in most sentences. For example: The spaceship that looked like a tulip crashed into my swimming pool. The spaceship which looked like a tulip crashed into my swimming pool. Most [...]

Here are links to blogs and other resources for Tech Comm on the Net….

…usability tests, my group found that people just don’t click the Related Topics button. Which made us sad, because we’d put good content in there. Maybe I should say we had HIDDEN good content in there….

Here’s something that I’ve learned through hard experience.

Never say or imply that some feature, app, update, or anything else, is coming soon….

Do you “sign into” the web site, or “sign in to” the web site? It’s used both ways all over the place, but in my opinion, only one way makes sense….