Save the Semicolon

Here’s my 30 minute presentation with tips on writing for the customer. General guidelines for writing instructions, FAQs, or other info for customers….

It’s Tool Time! Here are four tools that I use almost every day to produce tech comm. And three are free! See what you think and let me know what I’m missing….

Saul Carliner teaches an excellent course on being a Technical Communication Manager. I took his web-based certificate course, and thought it was great. For one thing, as opposed to some of the others I’ve taken, it was actually demanding. If you take it, be prepared to work. Here’s a 6.5 minute interview between Tom Johnson [...]

Here’s just under 4 minutes showing how we implemented help for an iPhone app. Before rolling the video, though, here are two issues I wrestled with, but didn’t mention in the video….

This 5 minute video I created isn’t HOW to use styles, but why. If you have no idea what styles can do for you, then you could be saving buckets of time with your word processor (like Word, or Pages). Buckets of Time!

This 35 minute video is a distillation of a presentation I gave at the 2010 STC Summit in Dallas. (STC is the Society for Technical Communication.) This is for people who have moved from being part of an editorial team to being a sole writer/editor. There are tips for time management, setting expectations, and living [...]

People need to pay the writer. Don’t ask for stuff for free. He’s pissed. My thoughts: Right on! [Link from BookLust.]