Archive | February, 2011
important1

Finding the Most Important Thing

11. Feb, 2011 2 Comments

Tech writers are often asked to communicate nine different things in a document. But it usually pays to find the one Most Important Thing….

Read more
Tech Comm
arrows missing target

Do You Know What Your Audience Doesn’t Know?

10. Feb, 2011 4 Comments

Tech communicators have to know stuff that our audience doesn’t know. But we also have to know WHICH stuff our audience doesn’t know….

Read more
Tech Comm