Archive | September, 2010
Why Tech Communicators Find Problems That Others Miss

Why Tech Communicators Find Problems That Others Miss

28. Sep, 2010 5 Comments

As a tech communicator, do you suggest interface and feature changes along with words? I do. I think I get tipped off to bad design when my job is hard….

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Tech Comm
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fairy_chimneys_1

Question to Ask: How Will the Reader Get Here?

22. Sep, 2010 3 Comments

What questions do you ask when given a writing task? Among the most important: How will the reader get to the document I’m writing? Here’s why….

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Tech Comm
timer

Killing the Myth of 50 Milliseconds

20. Sep, 2010 2 Comments

Have you heard this thing about web pages and 50 milliseconds? They say it only takes 50 milliseconds for people to decide whether to stay on your page. It’s just not true….

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Net and Tech
style_guides

Why to Avoid These Usage Mistakes

15. Sep, 2010 2 Comments

Have you ever been told not to make certain usage errrors, but were unclear about why? Here are three rules and their reasons….

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General Writing
colors

Print and Screen Colors Primer

13. Sep, 2010 4 Comments

Why do paints mix together to get brown, but onscreen colors get white? A quick run-through of screen vs. paint….

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Net and Tech
skitch

Good Tools You May Not Be Using

10. Sep, 2010 2 Comments

It’s Tool Time! Here are four tools that I use almost every day to produce tech comm. And three are free! See what you think and let me know what I’m missing….

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Tech Comm, video
form_page

Documenting a Form or Flow: Implications vs. Labels

01. Sep, 2010 0 Comments

Have you ever seen help for a form or wizard that tells you the obvious stuff but leaves out the important stuff…?

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Tech Comm